Latest Output
Alex — IS Technician II (110 plant)
Working solo on swing shift. Last 1:1 was 18 days ago. Has 91 open Terminated-User SCTasks assigned and hasn't confirmed progress. Isolation pattern continues — check in directly, don't wait for standup.
Euan — Service Delivery Manager (UK/Poland)
IC bonus letter still open — he's raised it twice. Reporting line change to Brad also unconfirmed. Two things hanging that affect his motivation directly. Get these closed before end of month.
Zach — IS Technician II (Duncan/HL)
Proactively flagged ACA tablet issue, worked through lunch, asked about growth opportunities (Copilot, Agent in a Day). Engaged and self-motivated. Delinea policy issue still needs backup — don't let it sit.
Estavan — IS Technician II (Duncan)
New hire, 3 weeks in. Proactively flagged July medical appointments. Ramping well. Assigned progressively harder incidents. No concerns — continue coaching cadence.
Agent Profile
Providers
EmailProvider, ChatProvider, CalendarProvider
Reads from
context/people.md, agents/charlie/output/today.json
Writes to
agents/margaret/output/people_radar.json
Reports to
Sally
SKILL definition