Leo

Over the past two weeks, Matt has responded to Brad's escalations reactively rather than getting ahead of them. Three consecutive mornings, Brad messaged first on items that were predictably coming. The pattern suggests the weekly report cadence hasn't been internalized yet as a proactive communication rhythm.

Before leaving Thursday evenings, send Brad one sentence: what's coming Friday and whether it'll be on time. This eliminates the 7 AM "where is it?" pattern entirely. The goal is to never let Brad ask first about a known deliverable.

Neil-Matt dynamic is working well. The explicit coordination on ticket hygiene ("I have upset Brad and I did not do that this week") shows a healthy trust level with a senior team member. That kind of candor from a direct report is worth protecting — keep giving Neil the space to push back.